Get in Touch

Every great
engagement starts
with a conversation.

Whether you are ready to begin or simply want to understand what is possible — we would love to hear from you. Reach out and let's talk about where your business is headed.

Direct Contact Details
Hours Mon – Fri · 08:00 – 17:00 SAST
Location Johannesburg, Gauteng
Virtual engagements — nationwide

"The first conversation costs nothing.
The right conversation can change everything."

Response within 24 hours · Business days

How to Reach Us

Let's start
the conversation.

Fill in the form and we will respond within one business day. Prefer to reach out directly? All contact details are listed here and in the form header above.

New Client Enquiries
General Enquiries
Client Support
Telephone
Office Hours
Monday – Friday
08:00 – 17:00 SAST
Location
Johannesburg, Gauteng
Virtual · Nationwide · SADC
Response Commitment
All enquiries submitted via this form are acknowledged within 1 business day. Discovery calls are typically scheduled within 3–5 business days of initial contact.
Send an Enquiry

Tell us about
your business.

By submitting this form you agree that Luminescent Business Solutions may contact you regarding your enquiry. We do not share your information with third parties. All correspondence is treated with full confidentiality.

Not Sure Where to Start?

Choose the right
first step.

Different businesses need different starting points. Whether you have a specific need or are simply exploring, here is how to find the right entry point into an LBS engagement.

Book a Discovery Call

A free, 30-minute conversation with no commitment attached. We listen, ask questions, and give you an honest assessment of where your business is and what it needs. The best starting point for most new clients.

Book a Call →

Request a Proposal

If you already know which service you need, you can request a bespoke proposal directly. Share as much context as possible in the form above and we will prepare a scoped proposal within 3–5 business days.

Request Proposal →

Existing Client Support

Current LBS clients can reach the support desk directly via email or WhatsApp. For urgent matters outside of business hours, please use the support email and flag your message as urgent in the subject line.

Client Support →

After You Reach Out

What happens
next.

01

We Acknowledge

Your enquiry is received and acknowledged within 1 business day. You will hear from us — no radio silence, ever.

02

We Review

We review your enquiry in full before responding — so that our reply is considered, relevant, and genuinely useful to your situation.

03

We Schedule

We propose a discovery call at a time that suits you — typically within 3–5 business days. Virtual or in-person in the Johannesburg area.

04

We Propose

Following the discovery call, a bespoke proposal is prepared — scoped specifically to your business, your goals, and your budget.

Location & Availability

Where we
work.

LBS is Johannesburg-based but serves clients across South Africa and the broader SADC region through structured virtual engagements — with no compromise on quality or communication.

Office & Availability

Johannesburg, Gauteng — and everywhere you need us.

  • Primary Base Johannesburg, Gauteng, South Africa
  • In-Person Available within Johannesburg and Pretoria metropolitan area
  • Virtual National coverage · All provinces · SADC region
  • Office Hours Monday – Friday · 08:00 – 17:00 SAST
  • After Hours Support email monitored for urgent client matters
Engagement Formats

We work the way that works best for your business.

  • Virtual Google Meet · Microsoft Teams · Zoom · WhatsApp Business
  • In-Person Client premises · Neutral venue · LBS workspace (JHB)
  • Workshops Half-day and full-day facilitated sessions — JHB and surrounds
  • Documents All deliverables shared via secure digital handover
  • Reporting Weekly progress updates · Milestone reports · Formal presentations